Refund Slabs (Based on Time Remaining Before Pickup)
| Cancellation Cut-off Window | Refund Amount |
|---|---|
| 1 minute to 12 hours | 0% (No refund) |
| 12 hours to 24 hours | 50% refund |
| 24 hours to 72 hours | 75% refund |
| More than 72 hours | 90% refund |
Important Rules
- Partial cancellation is not permitted.
- Tickets can be cancelled up to 1 minute before the scheduled pickup time.
- Only online cancellations are accepted: requests must be submitted via the cancellation form on our website. Branch offices or agents cannot process cancellations.
- Policy changes: K S Travels reserves the right to modify the cancellation policy at any time without prior notice.
How to Cancel Your Ticket
Have the following details ready and complete the online form:
- PNR Number
- Journey Date
- Email used during booking
- From city and To city
- Tick the checkbox: “I agree to all Terms & Conditions.”
Notes & Tips
- Refunds (where applicable) are processed as per the above slabs after deducting applicable charges, if any.
- Processing timelines may vary based on the payment gateway and bank cycles.
- For rescheduling or route changes, please book a new ticket and cancel the old one (if eligible).
K S Travels is proud to be one of the region’s most reliable travel service providers. For assistance, please contact our support team with your PNR and journey details.